Login Slowdown

Incident Report for UNIFI

Postmortem

Unusually high SSO user traffic caused some users to experience abnormally long initial login times. Engineers increased capacity to handle the additional load.

Posted May 16, 2023 - 20:32 CDT

Resolved

Processing has returned to normal

Posted Dec 15, 2022 - 11:23 CST

Identified

Unusually high SSO user traffic is causing some users to experience abnormally long initial login times. Engineers are increasing capacity to handle the additional load.

Posted Dec 15, 2022 - 09:35 CST

Investigating

We are currently investigating a login outage. Other services for users currently logged in may be affected.

Posted Dec 15, 2022 - 09:24 CST

This incident affected: Desktop Client and Web Portal.