Licensing Degradation

Incident Report for UNIFI

Postmortem

As part of re-processing all repository files for Revit 2023, an abnormal load was incurred. The workers have been throttled back to limit impact on licensing servers.

Posted Jun 10, 2022 - 12:39 CDT

Resolved

This incident has been resolved.

Posted Jun 02, 2022 - 15:24 CDT

Monitoring

The Developers identified the issue and have implemented a fix. Login and search functionality appear to have been restored and are functioning at this time. We are continue to monitor to ensure that authentication process maintains stability.

Posted Jun 02, 2022 - 15:23 CDT

Investigating

We've discovered an outage with the licensing server causing users to be unable to login. We are currently investigating and working towards a quick resolve. Thank you for your patience.

Posted Jun 02, 2022 - 14:37 CDT

This incident affected: Desktop Client and Web Portal.